Diploma Vendor

Kapi‘olani CC is excited to announce the transition to our new diploma vendor “Paradigm”. While we make this transition, here are some important details for our campus community.

Services

DirectShip Diplomas to Students: Students get their diplomas faster because the diploma is shipped directly to you from Paradigm. Once orders are placed by the Kekaulike Center – Graduation Section (10 weeks after the semester), most students should receive their diploma within 5-10 business days. International addresses may take around 6-8 weeks.

Certified Diplomas (CeDiplomas): CeDiploma is a patented digital credential (official, highly secure, and verifiable PDF) and an exact duplicate of the paper diploma. It is a new feature for Kapi‘olani CC graduates and will be provided at no additional cost to students graduating Spring 2022 forward. Students who graduated before Spring 2022 may request a CeDiploma at an additional cost. Learn more about the CeDiploma features.

Replacement Diplomas: Graduates who need a replacement diploma will now be able to request and make a payment online. No more paper requests, checks, or stopping by the Kekaulike Center (Records).

Frequently Asked Questions

I received my diploma but it was damaged. How do I request a replacement?

If your diploma is damaged, please contact us immediately at kapgrad@hawaii.edu.

How quickly will I receive my diploma?

Current Graduates: Starting in Spring 2022 all diplomas will be mailed to the mailing address on file approximately 10 weeks after the end of the semester in which you are awarded and will be mailed via USPS. Students are responsible for ensuring their mailing address is correct in their MyUH Services by the last day of their graduating semester. ***If you did not submit the Application for Degree/Certificate form, you did not order a diploma.

Copy of Diplomas: Once the Kekaulike Center Graduation Section places the order for diplomas, Paradigm will ship diplomas directly to students via USPS within 5-10 business days. International shipments will vary by country, however, most will be delivered within 6-8 weeks.

Will I be notified when my diploma is mailed?

Yes, you will receive an email from Paradigm notifying you that your diploma is on the way to you.

Will I be able to track my diploma?

Yes, you will be able to track your diploma being mailed to you. Tracking information will be provided in the Paradigm email notifying you that your diploma was mailed. We are happy to be able to provide this service to all of our graduating students.

When do I get access to my CeDiploma?

Graduates will get access to their CeDiploma through the University of Hawai‘i CeDiploma Portal as soon as the Kekaulike Center (Records) places the diploma order requests.

I graduated before Spring 2022, can I obtain a CeDiploma?

Students who graduated before Spring 2022 can purchase a CeDiploma for an additional cost of $45.

I have another question not answered.

Please contact the Kapi‘olani CC Graduation Section at kapgrad@hawaii.edu with any questions.

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