System and Campus-Wide Electronic Channels for Communicating with Students

  • The University of Hawai`i shall provide students, throughout the system, cost-efficient electronic dissemination of information that is timely, accurate, and appropriate. The information shall be consistent with the University’s educational mission of teaching/learning, research and service; the laws, standards and regulations of the University’s use and management of information technology resources; and with related federal and state regulations, including those governing the individual privacy of students.
  • Overall responsibility for implementation shall reside with the President or his/her designee.
  • The University shall exercise appropriate control over dissemination of mass electronic communications to ensure appropriate and efficient usage consistent with its mission and policies.
  • The President or his/her designee shall establish the necessary procedures to implement the program.
  • The UH Username, i.e.,, shall be the official email address for email communications with students.
  • The University shall be responsible for ensuring that information provided through mass electronic communication channels is accessible.
  • Contact information for the disbility services offices shall be readily available to all students so that students with disabilities may request accommodations, including receiving the information in an alternate format.
  • Students shall be responsible for protecting their own privacy.
  • Students shall be responsible for staying current with University communications through regular access to the University’s electronic communication channels.
  • Sensitive and confidential information shall be accurate and consistent with appropriate rules and laws governing the individual privacy of students and other individuals. Confidentiality regarding student records is protected under the Family Educational Rights and Privacy Act of 1974 (FERPA). All use of email shall be consistent with FERPA (codified in 20 U.S.C., section 1231g) as amended; Hawaii Revised Statutes, Chapter 708-891, 892, and 893; Hawai`i Administrative Rules, Protection of Educational Rights and Privacy of Students; and UH Administrative Procedure A7.022.
  • At their discretion, campuses may use email as an official means of communication within the University, including notifications such as legal action, financial notice and academic action.808) 734-9567

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