Hospitality and Tourism

; Tourism

Program Description

The College offers a range of Hospitality and Tourism programs to the public. Degree and certificate programs prepare students for entry-level positions in Hawai‘i’s number one industry. The College’s transfer programs prepare students for transfer to four-year institutions. Also, the college demonstrates its commitment to life-long learning through a series of continuing education offerings aimed at working professionals and alumni through Interpret Hawai‘i.

Degree and Certificate Programs

  • Advanced Professional Certificate in Hospitality Operations Management (18 credits)
    The Advanced Professional Certificate in Hospitality Operations Management is an 18 credit advanced certificate of study that is designed to provide students with enhanced knowledge and skills beyond the current two-year Associate in Science degree and can lead to a Bachelor of Applied Science (BAS) in Hospitality Operations Management at the University of Hawai‘i–West O‘ahu (UHWO). The Advanced Professional Certificate in Hospitality Operations Management is designed for students and industry professionals who are committed to a professional career in the hospitality sector and wish to deepen their knowledge and credential their experience. Courses in the program are reflective of contemporary trends that are emerging in reaction to the evolving landscape of hospitality operations: new priorities to understand real estate, asset and revenue management; the rapid growth of timeshare/vacation ownership and; reshaped management and brand/franchise agreements creating new partnerships and alliances.
  • Associate in Science in Hospitality and Tourism with a concentration in Hospitality Operations Management (64-68 credits)
    The Associate in Science in Hospitality and Tourism with a concentration in Hospitality Operations Management is designed to help students acquire both the knowledge and practical skills necessary to successfully qualify for work in various capacities in hotels and to transfer to a four-year program. It prepares students for employment in hotel and resort front office, concierge, reservations, housekeeping, sales, and uniformed services positions. The program also prepares students for transfer to a four-year travel industry management program.
  • Associate in Science in Hospitality and Tourism with a concentration in Travel and Tourism Operations Management (62-66 credits)
    The Associate in Science in Hospitality and Tourism with a specialization in Travel and Tourism Operations Management prepares students for employment in a variety of positions available in the large scope of the travel and tourism industry and to transfer to four-year programs. Students entering the workforce will find opportunities in airline operations, ticketing and reservations, travel agencies, tourism planning and development, meeting and convention coordination, special events and tour itinerary planning. In addition to the specialized Travel and Tourism courses, this program combines general education classes along with a complete hospitality core to provide students with a comprehensive program of study.
  • Certificate of Achievement in Hospitality Operations Management(37-43 credits)
    The Certificate of Achievement in Hospitality Operations Management provides a comprehensive overview of hotel and restaurant operations, application of customer service skills, development of appropriate math and communication skills, an introduction to computer applications, and an appreciation of Hawaiian history, culture and language are emphasized. This program will allow students to exit with the knowledge and job skills necessary to qualify for immediate employment in guest services positions in lodging or food and beverage, or to continue on to fulfill their Associate in Science degree requirements.
  • Certificate of Achievement in Travel and Tourism Operations Management (31-37 credits)
    The Certificate of Achievement in Travel and Tourism Operations Management provides students with the knowledge and job skills necessary to qualify for immediate employment in a travel agency, tour company, or airline customer service position, or to continue on to fulfill their Associate in Science degree requirements.
  • Certificate of Competence in Hospitality Operations (15 credits)
    The Certificate of Competence in Hospitality Operations is a one-semester program of study. Through this program, students will exit with the job skills necessary to qualify for entry-level positions in hotel housekeeping/laundry departments, food and beverage operations, and in front office and uniformed services departments. Development of housekeeping and front office technical skills, an understanding of food and beverage operations, as well as development of guest relations techniques, service attitudes, and professionalism is stressed. The program is recommended for students who plan to seek immediate employment as hotel and/or restaurant reservationists, housekeepers, laundry workers, hotel front desk clerks, telephone operators, and uniformed services personnel.
  • Certificate of Competence in Travel and Tourism Operations (16 credits)
    The Certificate of Competence in Travel and Tourism Operations provides students with the knowledge and job skills necessary to qualify for immediate employment in a travel agency, tour company, or airline customer service position, or to continue on to fulfill their Certificate of Achievement or Associate in Science degree requirements. An appreciation of Hawaiian history, culture and language are emphasized along with career preparation and planning.
  • Certificate Of Competence, Principles Of Sustainable Tourism (9 credits)
    The Certificate of Competence in the Principles of Sustainable Tourism provides students with an introductory overview of the principles of sustainable and responsible tourism. Students will gain the knowledge to cultivate tourism as an industry that achieves environmentally and culturally responsible economic development within a destination. The program will emphasize cultural responsibility and regard the awareness of the host culture as integral to the success of tourism. Students will gain an appreciation for the authentic interpretation of culture, language, history, historical places/people, geography and geology.

Potential Careers and Employers

  • Careers: Employment areas in Hospitality Operations include hotel and resort front office, concierge, reservations, housekeeping, food and beverage, marketing and sales, human resources, and uniformed services positions. Employment areas in Travel and Tourism Operations includes airport services, airline operations, ticketing and reservations, travel agencies, tourism planning and development, meeting and convention coordination, special events planning, and tour directing.
  • Potential Employers: Hawaiian Airlines, Japan Airlines, Norwegian Cruise Lines, Robert’s Hawaii, Outrigger Hotels, Starwood Resorts, Hilton Hotels, Aulani Disney Resort, Alan Wong’s Restaurant, Roy’s Restaurant, Hawai‘i Tourism Authority, H.I.S. Travel Agency, Pleasant Holidays, Sea Life Park, and Waikīkī Aquarium.

Contact Information


Download forms & documents at the Hospitality & Tourism Program Toolbox.

Erica Tso
Erica Tso KCC Student
My experience with the Hospitality and Tourism Education Department has been amazing! I was once a very lost and confused student, but taking HOST classes has changed my life completely. I am now able to embrace challenges, and have the confidence to take on leadership roles. What I love most, is how professional and personable all the teachers are, and how much time and effort they devote to our future endeavors.

Kapi‘olani Community College x