Consumer Information & Disclosures

The University of Hawai‘i campuses are committed to providing clear and accurate information to all prospective and current students. In support of this goal, and in compliance with federal regulations, this page provides links to specific consumer information about UH campuses and about financial aid to enrolled and prospective students.


General Information

Accreditation & Licensing

Costs of Attendance

Withdrawal & Refund Policies


Privacy of Student Records – Family Educational Rights & Privacy Act (FERPA)

Student Financial Assistance

Student Rights & Responsibilities Regarding Financial Aid

Net Price Calculator

Financial Aid Programs, Eligibility, Terms, and Conditions & Contact Information

State Grant Assistance

U.S. Department of Education Student Loan Information

Entrance Counseling for Student Loan Borrowers

First-time borrowers must complete an entrance counseling session as well as sign a master promissory note for any loans that they choose to accept. The entrance counseling sessions can be completed online and usually only needs to be done once. Entrance counseling covers comprehensive information on the terms and conditions of the loan and of the borrower’s responsibilities. Most promissory notes will also only need to be completed once. Both requirements must be completed before the loan can be disbursed. Contact individual campuses for additional information.

Exit Counseling for Student Loan Borrowers

Students who have received a loan(s) under the Direct Loan Program or Perkins Loan Program, must complete exit counseling each time they drop below half-time enrollment, graduate, or leave school. Exit counseling provides important information in preparation to repay your federal student loan(s). The exit counseling session can be completed online. Contact individual campuses for additional information.

Private Student Loan Information & Self-Certification Form

Disbursements of Aid

Financial Aid Satisfactory Academic Progress Policy

Federal Return of Title IV Funds Policy

Code of Conduct for Education Loans


A University of Hawai‘i financial aid employee is expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government-sponsored, subsidized, or regulated activity. In doing so, a financial aid employee should: refrain from taking any action for his or her personal benefit, refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves; ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or potential personal gain; be objective in making decisions and advising their campus regarding relationships with any entity involved in any aspect of student financial aid; refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity; and disclose to their campus’ Vice Chancellor for Student Affairs any involvement with or interest in any entity involved in any aspect of student financial aid. The following are specifically prohibited:

  • Revenue-sharing agreements with lenders.
  • Engaging in any activity that creates a conflict of interest.
  • Accepting gifts above a nominal value from lenders or guarantors.
  • Accepting private loans conditioned on the use of a lender’s Title IV loans.
  • Contracting arrangements with a lender that provides compensation to school staff (with certain exceptions).
  • Assigning a lender to a borrower or refusing to certify a loan for a borrower’s choice of lender or guarantor.
  • Accepting from lenders any staffing assistance for a call center or the financial aid office.
  • Accepting compensation for service on an advisory board except that reasonable expenses associated with that service may be reimbursed by the lender or guarantor.

For the purposes of this policy, it is not considered a “gift” to the school for a lender or guarantor to provide the following:

  • Standard materials, activities, or programs on issues related to a loan, default aversion, default prevention, or financial literacy (for example, brochures, workshops, or training).
  • Food, refreshments, training, or informational material that is designed to improve the service of a lender, guarantor, or servicer if the training contributes to the professional development of the school staff.
  • Favorable terms, conditions and borrower benefits, as long as these are provided to all students at the school.
  • Entrance and Exit counseling services, as long as the school controls the counseling and does not promote the products and services of the lender.


Academic Programs & Degree Information

Articulation Agreements

Information Technology & Copyright Infringement Policy

Copyright Infringement Policy

Information Technology & Copyright Infringement

Safety & Security

Annual Security Report (including campus crime statistics)

Campus Emergency Information

Sexual Misconduct & Nondiscrimination Policy

Additional Information

Constitution Day

Section 111 requires that Constitution Day be held on September 17 of each year, commemorating the September 17, 1787 signing of the Constitution. However, when September 17 falls on a Saturday, Sunday, or holiday, Constitution Day shall be held during the preceding or following week. Contact individual campuses for information.