Financial Aid Student Rights & Responsibilities

Kekaulike Center

‘Ilima, Rm 102

Hours of Operation
Mon to Fri
8 am – 4 pm
Phone: (808) 734-9555
Fax: (808) 734-9896

Mon to Fri
9 am – 3 pm
FA Service Window – Diamond Head end of ‘Ilima 101
Admissions & Records Service Window – ‘Ewa end of ‘Ilima 102

Closed Weekends & State Holidays

Business Office - Cashiering

‘Ilima, Rm 106
Phone: (808) 734-9524
Fax: (808) 734-9579
(please attention emails to: Kapi‘olani CC Business Office - Cashiering)


School Code:001613
Priority Application Date: March 1

Your Right

It’s important to understand your role as a financial aid applicant. You have the right to:

  • Up-to-date information about financial aid application procedures, cost of attendance, aid availability, and renewal requirements.
  • Confidential protection of your financial aid records. The contents of your file are securely maintained in accordance with the Family Educational Rights and Privacy Act.
  • Appeal decisions made by Kapi‘olani Community College (Kapi‘olani CC) financial aid staff. Appeals should be submitted to Kekaulike Information and Service Center (KISC) financial aid section in writing.

Your Responsibility

As a financial aid applicant, you have the responsibility to:

  • Complete applications accurately and on time.
  • Read and understand all materials sent to you from the financial aid section and other agencies.
  • Keep copies of all forms and materials submitted.
  • Know and comply with the rules governing your aid programs.
  • Comply with the provisions of any promissory note and all other agreements you sign.
  • Inform KISC’s financial aid section of any previously unreported financial assistance from sources outside of Kapiʻolani Community College.
  • Register for the number of credits required and maintain satisfactory academic progress.
  • Request personal assistance if you have questions or don’t understand the information provided to you.
  • Use the award for school expenses, including tuition and fees, room and board, books and supplies, and transportation.
  • Report changes in demographic information, including name, address, telephone number, etc., to Kapiʻolani Community College financial aid office, the UH system, and any loan servicers you may have.
  • Accept any offered student loans and submit all requirements including entrance/exit counseling; Master Promissory Notes (MPN), etc.
  • Maintain financial aid guidelines with satisfactory academic progress
  • Notify the Financial Aid office once you have met all degree requirements in your declared major(s), regardless of your intent to pursue a minor, retake courses to improve your GPA, or for any other reason.